In accordance with the Law on Personal Data Protection of the Republic of Serbia and the General Data Protection Regulation - Regulation (EU) 2016/679 - GDPR, we inform users about the following information, regarding the processing of personal data from B2Bee pages.
The controller of your data is B2Bee d.o.o., a limited liability company, which was established and operates in accordance with the positive regulations of the Republic of Serbia.
B2Bee collects and processes your data based on the conclusion and execution of the Agreement. For other purposes not provided for in the provisions of the Agreement, B2Bee will collect and process data only with your prior written consent.
B2Bee collects a minimum amount of customer information for the purpose of providing quality service.
We collect users' personal data when creating a user account by filling out an online form.
B2Bee processes the following categories of personal data collected to the extent permitted by the legislation of the Republic of Serbia:
B2Bee does not have access to credit card information as these transactions are performed on secure payment card processor portals.
B2Bee does not intentionally collect information from children under the age of 13 and B2Bee does not direct its website or its services to children under the age of 13. B2Bee is committed to protecting children’s privacy needs and encouraging parents and guardians to play an active role in their children’s activities and interests online.
B2Bee uses the collected information primarily for the purpose of processing the requests of users and site visitors, as follows:
We may also use the data in other ways for which we provide specific notice on or before the time of collection.
In the case of court orders for the delivery of client data, B2Bee will do everything in its power to transfer this order to the client in order to respond to such a request.
We do not sell, give away or rent personal information about users.
Only authorized B2Bee employees have access to your personal data.
We may provide your personal information to the following persons:
B2Bee will apply adequate methods to protect the privacy of data collected and entered when using B2Bee SaaS services. B2Bee will do everything in its power to protect the privacy of customer data. B2Bee takes care to protect all information it collects and stores about the users of its services.
We have taken appropriate technical and organizational measures to protect users' personal data from unintentional or unlawful processing by ensuring:
Despite all measures to protect your data, there may always be security vulnerabilities that are not under the control of B2Bee. By deciding to entrust B2Bee with personal information, the user understands and agrees with the fact that the security, integrity and privacy of his data cannot be 100% guaranteed.
B2Bee backs up data at least once a day and keeps these copies for a maximum of 5 days. These backups are systemic in nature and are intended to maintain the continuity of service and recovery in the event of service problems. By no means can these backups be understood as historical data archiving.
Each user of the platform has the opportunity at any time to request the deletion of their personal data in accordance with the General Data Protection Regulation - Regulation (EU) 2016/679 - GDPR and the Personal Data Protection Act of the Republic Serbia, which means deleting the email address and password at the database level.
At any time for justified reasons, the Operator may delete the user's personal data by sending a notification to the user in electronic format that his personal data has been deleted from the B2Bee database. Additionally, if the account user has voluntarily left the contact phone number and the name and surname of the contact person, this data will be deleted from the database at the request of the account user.
After the B2Bee SaaS service was terminated, all client data were permanently deleted after 5 days.
B2Bee does not share any customer information with third parties. B2Bee may use the information in order to maintain contact with customers and inform about the development of our business. If at any time in the future we are forced to disclose the collected information to a third party (eg government agencies), the user will be notified and agreed.
The user may request access, correction, deletion or restriction of personal data previously provided to us. You can also object to our use of personal data, or when we process personal data on the basis of consent, to withdraw your consent. In addition, it may request to receive an electronic copy of its personal data for the purpose of transfer to another company (data portability).
In each of these cases, users can send an email to [email protected] if they want to exercise any of their rights or if they have additional privacy questions, which may relate to:
We will respond to the user's request in accordance with applicable law.
The user is fully responsible for the veracity of the information and his personal data, which he has made available to B2Bee. B2Bee does not bear any responsibility in case of data loss. B2Bee backs up data backups to maintain continuity and quality of service.
B2Bee may use "cookies" to enhance the user experience while using B2Bee software (systems). Cookies are small pieces of data that your browser stores locally and that remembers information and helps you identify yourself on websites during later visits. Cookies are uniquely assigned to a computer and can only be read by a web server in the domain that issued the cookie. In general, cookies help users by performing certain functions such as remembering passwords and personal preferences regarding sites.
You may be given the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can change your browser settings to decline cookies. Alternatively, you can change your browser settings to notify you each time a cookie is offered and allow you to individually accept or decline cookies. However, if you refuse to accept the cookie, it may interfere with your work and negatively affect your use of the software.
Users can contact the Data Processor regarding the processing of personal data by sending an email to [email protected].
Another possibility that users have is to file a complaint to the competent authority (the Commissioner for Information of Public Importance and Personal Data Protection) on the processing of personal data on their personal data.
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Your questions and requests are our top priority. Our knowledge base and our Premium support are always at your disposal.[email protected]
We are proud to point out that B2Bee is a finalist of the Innovation Fund with the B2B Manager project. More information coming soon ...[email protected]
Do you have questions about our services and products? Feel free to write to us and explain in detail what interests you.[email protected]