Customer sends a message
Through WhatsApp, Viber, SMS, or email - text, photo, or voice note.
BeeAI · Conversational B2B eCommerce
AI-powered conversational ordering for B2B customers
BeeAI turns WhatsApp, Viber, SMS, and email messages into structured B2B orders. AI agents understand what customers need, validate prices and stock in your ERP, and create orders without manual data entry.
Reduce admin work, increase order frequency, and make your B2B channel always available.
The problem: your customers don't want another portal
Most B2B portals struggle with low adoption. Customers still prefer to send WhatsApp or Viber messages, make phone calls, or forward screenshots and spreadsheets. Your team then spends hours typing orders into the ERP, correcting mistakes, and answering simple questions about prices, delivery times, and stock.
This creates hidden costs, slows down operations, and limits how much business your existing sales team can handle.
The solution: AI agents that turn messages into orders
BeeAI reads and understands free-form messages from your customers - text, images, or voice notes - and converts them into clean, validated B2B orders.
The AI agent checks customer-specific prices, discounts, and stock availability in your ERP, confirms the order with the buyer, and sends everything back to your systems without manual retyping.
How BeeAI works
BeeAI understands the request
AI detects products, quantities, delivery dates, locations, and special notes.
Data checked in your ERP
Prices, discounts, stock, and customer conditions are validated via ERP integration.
Order is confirmed with the customer
BeeAI sends a clear summary and suggests alternatives if something is unavailable.
Order is created automatically
The final order is written back to the ERP, ready for picking and delivery.
Key features of BeeAI
Multi-channel ordering
Unified AI layer for WhatsApp, Viber, SMS, and email - all requests go through one place instead of dozens of apps and inboxes.
Understands text, images & voice
BeeAI understands free text, product codes, photos of shelves or invoices, and voice messages from busy HoReCa customers.
ERP-driven pricing & stock
Uses your ERP as the single source of truth for customers, items, price lists, discounts, and availability.
Business rules & approvals
Configure minimum order quantities, assortments, credit checks, and manual approval flows where needed.
24/7 availability
Customers can place orders outside office hours; BeeAI keeps your channel always on without adding headcount.
Conversation history & audit trail
Every interaction is logged and searchable so sales, finance, and support can see exactly what was agreed.
Who is BeeAI built for?
Distributors
Beverage, FMCG, and other distributors serving HoReCa and retail customers with frequent, small orders.
HoReCa & retail chains
Chains that want simple, consistent ordering from multiple locations without training staff on new tools.
Brands working through partners
Principals who want a direct communication channel with outlets while keeping existing distributors in the loop.
Impact on your business
- Less manual work: Sales and back-office teams spend less time typing and correcting orders.
- Higher order frequency: It's easier to order, so customers do it more often.
- Fewer errors: Orders are validated against ERP data before they are confirmed.
- Faster response times: Customers get instant confirmation and information.
- More profitable operations: Teams focus on value-adding sales instead of admin work.
Integrations powered by Hive365
BeeAI connects to your ERP and existing B2B tools through Hive365, B2Bee's data and integration layer. You keep your current systems; BeeAI simply becomes a new, smarter front door for all your B2B communication and orders.
- Works with existing ERPs - no need to replace what you already use.
- Supports multiple countries, languages, and price lists.
- Designed for high-volume distributors and enterprise brands.
Ready to let BeeAI handle your B2B ordering?
Start with a focused pilot on one market or customer segment and see how much manual work you can remove in the first months.
Request a BeeAI demo